The Times continues highlighting hometown locals this week with “Customer Service Awards” recognitions for the area’s exemplary employees across Blythe and the greater Palo Verde Valley – as nominated and voted on by the community.

Sponsored by the Blythe branch of Provident Bank (350 E. Hobsonway), this week’s recipients include Monty Dale (KidzMania), Daniel Oh (Blythe Drug), Andrea Lisk-Defreese (B&B Bait), Dolly Razo and Patty Nunn (Frank Luke American Legion Post 24); Nicole Pope and Robert Tapia (ACE Hardware/Inland Builders Supply); and Raichel Sandoval (Mechanics Bank).

The awards are an accolade to spotlight individuals in town who best represent Blythe hospitality on the front lines of customer service to both visitors and locals alike.

Monty Dale – KidzMania

“Thank you for being so nice to the special needs kids that visited your business. You played with them and really welcomed them!”

Daniel Oh – Blythe Drug

“Daniel and his team are top-notch! Their care of customers is truly exceptional, and we are very thankful for their professionalism and expertise (–) especially as our town underwent COVID testing, which they offered at their private business. Thank you for always being so upbeat and caring!”

Andrea Lisk-Defreese – B&B Bait

“Andrea has great customer service! She is very welcoming and helpful. My family went in wanting to fish but not knowing what we needed or even where to start. Andrea told us what kind of fish were in the river and canals and hooked us up with everything we needed to get started. She is very personable and made us feel like old friends. B&B Bait is lucky to have her!”

Dolly Razo – Frank Luke American Legion Post 24

“Thank you for being so hard working and having the entire community in your heart.”

Patty Nunn – Frank Luke American Legion Post 24

“Thank you for being so hard working and having the entire community in your heart.”

Nicole Pope – ACE Hardware / Inland Builders Supply

“Nicole loaned her customer her personal portable air conditioner until the customer’s (A/C) unit was fixed. Exceptional care of a customer!”

Robert Tapia – ACE Hardware/Inland Builders Supply

“Robert is very friendly and always has a positive attitude and smile! He is helpful and cares about his customers and his job! Great job taking care of us in the lumber yard!”

Raichel Sandoval – Mechanics Bank

“Raichel is incredible! She handles all requests professionally and efficiently and is so friendly! Raichel has excellent customer service skills and goes the extra mile for everyone! Thanks!”

Know a community business employee providing excellent customer service?

The Times is inviting the community to continue nominating locals for the customer service distinction.

Just send an email to or drop us a line at (760) 922-3181.

Make sure to include comments to best highlight your nominee!


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